Introduction and Review

United Airlines is one of the largest and most popular airlines in the world. They have been serving customers for over 90 years and have established themselves as a trusted name in the airline industry. The United Airlines app is a mobile application developed by the airline to help make travel easier and more convenient for their passengers.

The United Airlines application is available on both iOS and Android platforms, free of charge. It is user-friendly and easy to navigate, providing customers with a simple, hassle-free booking experience.

The home screen of the application displays real-time flight information for both domestic and international routes, including flight status, gate number, and boarding time. Customers can check in for their flights within the app from 24 hours before their departure time. After check-in, customers can access their boarding pass, which can be scanned directly from the application. This feature is extremely convenient, as it eliminates the need for printing boarding passes or queuing at check-in counters when reaching the airport.

The “My Trips” section of the application displays a comprehensive view of the customer’s itinerary, including flight details, seat assignments, meal preferences, and frequent flyer status. The app also allows customers to make changes to their itinerary, such as upgrading their seats, changing their flight dates, or adding or removing extra services.

A unique feature of the United Airlines application is the ability to track lost luggage. If a customer’s luggage does not arrive at their destination, they can use the application to report their lost luggage and track its location. This feature reassures passengers that their luggage is being tracked, and they will be informed once it has been located.

The application also has a feature called “United Club,” which provides premium airport lounge services for eligible United Airlines customers. Users can use the app to find the location of United Club lounges, access information on available amenities, and purchase United Club memberships.

One of the most noteworthy features of the United Airlines application is the in-flight entertainment offerings. The application provides access to free movies, TV shows, and music on personal devices during United Airlines flights. This feature enables passengers to stream the in-flight entertainment directly onto their personal devices, enhancing the in-flight customer experience.

Another significant attribute of the application is the interactive airport map. It enables passengers to navigate through the airport and locate the necessary services and amenities, such as restaurants, shops, and United Club lounges. This feature is beneficial for travelers in a new airport as it helps to make their transit more straightforward and less stressful.

Updates

In its latest update version of 4.1.76 on March 8, 2023, not only did the developers add maps to help children under 12 find their seats easily, but they also fixed many bugs to make the app easier to use. According to the update history, the app has been updated basically 2 to 3 times monthly to solve actual problems and adopt suggestions from users’ feedback as well as to optimize more new features and eliminate newly appeared bugs.

Features

1. Upon opening the United Airlines app, users are greeted with a clean and modern interface that is easy to navigate. The app is well-designed, with a clear focus on user experience.

2. United Airlines allows users to book flights directly from their mobile devices. The booking process is straightforward and user-friendly, allowing users to search for flights based on their desired destination, travel dates, and other relevant information.

3. The app provides users with a mobile boarding pass, which can be scanned at security and boarding checkpoints, eliminating the need for a physical boarding pass.

4. With United Airlines, passengers can view the status of their luggage in real-time through the tracking checked baggage function and receive notifications when their bags are loaded onto their flight or arrive at their destination airport.