Introduction and Review

MyChart, provided by Epic Systems Corporation and launched on October 31, 2011, is a medical application that allows users to check and manage their physical health condition from their smart devices anytime, anywhere, making health care as easy and accessible as chatting and online shopping.

As the most intimate personal health manager for the majority of users, all the health data of users and even several family members, such as past medical history and unreleased physical examination report, are integrated in the application MyChart for easy reference at any time. Whether it’s the details of your child’s allergies, your parents’ doctor visits and notes on common medications, or your own annual check-ups, vaccinations and surgeries, you can easily access your entire family’s medical history and health data by linking your and your family’s medical institution accounts to your MyChart account, eliminating the hassle and trouble to go all the way to the hospital in case of an emergency. Not only does MyChart allow users to access and manage their own and their family's medical records at any time, MyChart also allows users to share these medical data with others, such as family doctors and patients who need to view test results, anytime and anywhere with an Internet connection. And there is no need to worry about unauthorized collection and disclosure of your private medical records when transmitted in such a digital way, because MyChart’s strong encryption function absolutely guarantees that all the privacy and medical data of each user can only be seen by the user and the shared person, even the developers of MyChart will not abuse their power to read it without authorization.

More intelligently, MyChart also provides users with direct and professional solutions when they have health problems. Whether it’s using the platform to communicate with health care professionals who are familiar with in an immediate and private way, making an online or offline appointment with the doctor directly on MyChart, or showing you and informing the nearest urgent care clinics for urgent health problems such as heart disease or appendicitis, MyChart provides a comprehensive list of medical needs that can be solved with just a few finger clicks. In addition, at the end of the visit, clear and unambiguous care billing details are sent to the user in digital form for review and confirmation, avoiding the trouble for users to travel all the way to the physical health care facility to pay the bill.

Updates

In its latest update of version 10.3.2 on December 12, 2022, not only have customizable contact priorities been improved, and the design of the COVID-19 section has been improved to allow users to view information more directly and clearly, but users have also been given the authority to delve deeper into their providers. According to the update history, the app has been updated basically 1 times monthly to solve actual problems and adopt suggestions from users’ feedback as well as to optimize more new features and eliminate newly appeared bugs.

Features

1. MyChart integrates users’ health needs such as checking their own medical records and those of their family members, making appointments or contacting medical service providers directly to communicate their medical conditions, viewing physical examination results, and recording daily health data into only one app, which allows users to save all kinds of trouble online and offline and manage their health better through digital means.

2. MyChart uses extremely secure encryption technology to ensure that each user’s private health data is not compromised or accessed for any reason.

3. By using MyChart, users can easily view the records and details of the hospital they visited in the past, as well as the notes suggested by doctors after diagnosis, which greatly facilitates future health treatment and management.